FAQ's - Anna Edit for Appointed

When will the Smart & Sorted Collection Launch? January 11, 2021 at 1pm EST & 6pm GMT.
What products will be featured in this collection? The Smart & Sorted Collection features 4 products + 1 collection set. The products include: 2021 Year Task Planner in Lavender Gray, Workbook in Natural Linen, To Do Pad in Lavender Gray, & No. 2 Pencil Set in Natural. You can also purchase the Smart & Sorted Set, packaged in an envelop box with a complimentary 2021 1-page calendar.
What's the difference between this Year Task Planner and your standard Year Task Planner? There is no difference, apart from the co-branding on the back of the planner.
Why did you partner with Anna & where can I read more about her? Anna & Appointed share a shared passion and mutual love for carefully-crafted organization. Featuring minimal, purposeful design, this collection aims to refresh routines and inspire effortlessly planned days, one tool at a time. You can read more about Anna on her popular lifestyle blog, The Anna Edit.
Can I add a monogram? We cannot accept monograms on this collection.
When will my order ship? Shipping depends on your location. Please see our guide below, and email our team at hello@appntd.com with any questions. 
  • US Orders: Domestic orders are estimated to ship within 1 week of purchase.  
  • European Orders: We are pleased to announce our partnership with Moxon in the UK. Moxon will fulfill Anna Edit orders until it reaches capacity. After that, our US warehouse will fulfill orders and cover customs duties applied. Please note: if your order is shipping from Moxon it may be delayed. Please email our team at hello@appntd.com with your order number for specific inquiries. 
  • All other orders will ship from our Washington, DC studio and you are responsible for any customs duties that apply.
Will I pay customs on my order if I'm ordering internationally? European Orders: If your order ships from our UK warehouse, you may need to pay customs if your shipping destination is in: Switzerland, Bosnia, Iceland, Norway or Serbia. If your order ships from our US warehouse, we will cover customs duties applied. Please note: Appointed is not responsible for any other customs fees that may apply. 
How will my order ship if I'm ordering internationally? European Orders: If your order ships from our US warehouse, it will ship via USPS International or DHL. If your order ships from our UK warehouse, it will ship via DPD or DHL. All other orders will ship via the carrier selected at checkout.
Is this collection available through any of your stockists? The Smart & Sorted Collection is not available through stockists, but please let our team know of your interest by emailing us at hello@appntd.com. Thank you!
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