| How can I check my order status? |
When you place your order you will receive an order confirmation, followed by a shipping confirmation with tracking information and then an email notifying you when your order has been delivered. |
| Do you offer discount for bulk orders? |
An order of 10 or more of one product type, including monogrammed products can receive a 20% discount. Please email hello@appntd.com to place an order. |
| I just placed an order to gift to someone else. Does the price show on the packing slip? |
To ensure the privacy of our customers, our packing slips do not include prices of our products. |
| Can I change my order after its been processed? |
We can only cancel your order if you have not yet received a shipping confirmation. Please email hello@appntd.com to coordinate an order cancellation. |
| Can I purchase products at Appointed headquarters? |
We have temporarily closed our HQ for shopping, but you can now select local pickup at checkout to pickup your order at our studio. Local pickup is available Wednesday and Fridays, 1-4pm only. Our office is located in Northeast D.C. in Ivy City off of New York Avenue (5 minutes from Union Market). |
| I want to order a product that is out of stock. Will you restock? |
Please sign up for a restock notification on the product page, and we will email you right away when we restock! |