| How can I check my order status? |
When you place your order you will receive an order confirmation, followed by a shipping confirmation with tracking information and then an email notifying you when your order has been delivered. |
| Do you offer discount for bulk orders? |
An order of 10 or more of one product type, including monogrammed products can receive a 20% discount. Please email hello@appntd.com to place an order. |
| I just placed an order to gift to someone else. Does the price show on the packing slip? |
To ensure the privacy of our customers, our packing slips do not include prices of our products. |
| Can I change my order after its been processed? |
We can only cancel your order if you have not yet received a shipping confirmation. Please email hello@appntd.com to coordinate an order cancellation. |
| Can I purchase products at Appointed headquarters? |
We have temporarily closed our HQ to customers and are no longer offering local pick-up. We will update here when our hours are back to normal. Our storefront at our headquarters is typically open Monday - Friday from 9am to 5pm. Our office is located in Northeast D.C. in Ivy City off of New York Avenue (5 minutes from Union Market). |