FAQ's - Rewards Program

How do I create an account? You can create an account on the Rewards page dashboard. If you already have an Appointed account, you are automatically registered for the Rewards program.
Do I receive points for previous purchases? Yes! All purchases that qualify for points have automatically been updated to your account. If you have questions about a previous purchase, feel free to email us at rewards@appntd.com.
Can I use more than one reward at a time? No. Reward purchases must be made separately and cannot be combined with any other promotions.
How do I check my points balance? You can check your points balance by logging into your Appointed account and going to the Rewards page dashboard.
Where can I purchase to receive points? Purchases must be made through appointed.co or at the Appointed shop in Washington, D.C. to receive points. Purchases made through other retailers do not qualify.
Where can I redeem points? Points can only be redeemed for rewards through appointed.co or at the Appointed shop in Washington, D.C.
Do my points expire? Points do not expire, but once a reward is redeemed the reward expires 1 year from issue date. Once you redeem points for a reward it cannot be undone.
Can I transfer or combine points/rewards? Points/rewards cannot be transferred or combined with other rewards or other accounts, and are not redeemable for cash or gift cards.
Are there any minimum order requirements? Yes! You must spend $25+ to redeem your $5 discount, $50+ to redeem your $10 discount, $100+ to redeem your $25 discount, and $200+ to redeem your $50 discount. 
Can I receive points if I already follow Appointed on social media? Yes! You can receive points on the Rewards page dashboard for following us on social media. If you have any questions, please email rewards@appntd.com with the email address your Appointed account is under and screenshots that show you follow us and we are happy to credit you!
Are there any products that are exempt from the Rewards Program? All Custom Product is exempt. You cannot earn rewards on Custom purchases and you cannot spend rewards on Custom purchases. This does not include monogram orders. 
Any other details I should know about the Rewards program? Product purchased with Rewards points cannot be refunded. Points are determined prior to tax and shipping costs, and after any discounts are applied. You can view our Rewards Grid for additional info!