Our minimum opening order is $200. The re-order minimum is $100. Quantity minimums must be 6 per product but can vary in colorway and/or ruling.
Orders can be made by phone, 202-290-2275 (M-F, 9-5 EST), by email at firstname.lastname@example.org, or through our new wholesale ordering website, appntdws.com. All orders are charged at the time of shipment and payments must be received prior to shipping. Payments can be made by PayPal, credit card, check or bank/wire transfer. Orders not paid within 2 weeks will be subject to order cancellation.
New! Approved retailers can now shop our entire product offerings online through our new wholesale portal, appntdws.com. For more information and if you need access, please email email@example.com.
We are constantly updating our inventory and product line. As such, style, colorways and sizes are subject to availability. If a product is not in stock, you will be notified and it will automatically be backordered. Once the product is back in stock, it will be shipped out immediately unless instructed differently. Please note that Appointed will cover the shipping cost of backordered items.
Orders are usually shipped within 3-5 business days after the order is processed. Shipping costs will be added at this time and included on your final invoice. Domestic orders ship via UPS and international orders ship via UPS or DHL. To deflect international shipping costs, Appointed covers half the shipping costs for Canadian orders over $400 USD and $750 USD for all other international orders. Appointed is not responsible for any international cus- toms regulations or duties that may apply. Please let us know if you’d like to request special shipping or if you’d like to use your shipping account number.
All cancellations must be made within 24 hours of placing your order. Returns are accepted on unused and unopened items in their original packaging. Returns and exchanges must be made and postmarked within a week of receiving your order. Once we receive the returned item(s) the charges will be credited to you (shipping costs are non-refundable). Used, opened, and/or final sale items cannot be returned. Damaged products from shipping and/or incorrectly shipped products must be reported within 3 days of receipt. Please contact firstname.lastname@example.org to report, including images of the damaged products.
Our products must be displayed and sold in their original packaging.
Appointed currently only allows a select number of US-based online retailers. If you are interested in selling online, please send a link of your store’s website to email@example.com. For approved online stores, the following terms must be carefully reviewed and agreed upon:
1. Customer agrees to sell the goods at MSRP, and sold in original packaging.
2. Items should not be marked down further than 15% of the MSRP.
3. Appointed recommends using product and lifestyle photography from our partner assets: www.appntd.com/partnerassets. To use other photography, the customer should notify the wholesale team for approval. Should you require any photography with different specifications, please notify the wholesale team and we will try to accommodate your requests.
Appointed carefully reviews the location of all retailers to protect territories. Appointed has the right to determine exclusivity based on your zip code and other criteria. To maintain territory exclusivity, retailers must remain active and order four times a year.
Samples can be purchased at wholesale price. To order samples or a swatch book, please email firstname.lastname@example.org.